Have you ever seen the movie “Step Brothers”? It stars Will Ferrell and John C. Reilly (two of my personal favorites) as Dale and Brennan, two goof-balls who are forced to live under one roof when their parents get married. If you haven’t seen it yet, do yourself a favor and watch it. It is pure comedy gold!
I was watching “Step Brothers” the other night and it reminded me of my partners Keith and Ryan. Keith and Ryan and brothers and while they can get up to some mischief from time-to-time, it’s nowhere near on the scale of Dale and Brennan. But watching the movie made me reflect on the idea of family. The family you are born with, like Keith and Ryan. And the family you choose, like Dale and Brennan.
If you’ve been keeping up with our blogs, than you have seen how important the idea of family is to us. And it’s not only Keith and Ryan who help make Azuna so special. When you walk into the factory you may run into Cousin Jeffrey and his luxurious beard, or Captain Ron (who is Keith & Ryan’s dad) who is an amazing entrepreneur who we’ve been able to lean on for advice. Or maybe you might stop and have a chat with Tony, our production supervisor who ensures that you receive the best quality product.
Put it all together and what you get is a group of people who truly care about our products and customers and who are constantly trying to improve every aspect of your experience with Azuna.
For all of these reasons, being able to partner with Ryan and Keith and their family business is the absolute best move we could have made. Not only because they have a beautiful state-of-the-art manufacturing and packaging facility in Buffalo, NY where we make and distribute the Azuna you love. But because they “Get it”. Do you know what I mean? Let me see if I can show you via a few recent interactions.
Q: “Hey Keith, some of our customers have been asking if we might be able to put out a tea tree oil wipe. I’m not sure what the ROI will be but --”
A: “It that’s what customers are asking for, let’s look in to it.”
Q: “Hey Ryan, we were thinking of introducing some new scents around the holidays. I’m not sure what the ROI will be but --”
A: “I bet our customers would really like that. Let’s run with it.”
Q: “Hey Tony, we’ve got more orders than we anticipated this month. Can we run an extra shift to make sure they get to our customers on time?”
A: “You bet.”
And sure, we’re going to have our hiccups here and there, but I feel really proud to be part of a group of folks who are working so hard all towards the same end. Providing you excellent service and an amazing product!
And as a thank you for choosing to be part of our family, please use the code FAMILY20 to receive a discount!!!
For those who have seen the movie, I have a quick question for you.