Frequently Asked Questions
What is Tea Tree oil?
Tea tree oil, also known as melaleuca oil, is an essential oil that comes from steaming the leaves of the Australian tea tree. Tea tree oil has been renowned for its broad spectrum antibacterial and antifungal properties.
How does Azuna work?
Azuna is a low concentrate tea tree gel. The delivery mechanism Azuna uses is through making the particles airborne rather than through droplets like in a high concentrate diffuser.
This allows for Azuna to absorb the mildew, bacteria, fungus, and odors from the room which it is placed in, rather than masking the issue like a diffuser or mega-brand chemical based air freshener.
How long does Azuna last?
The dissipation rate for Azuna will vary based upon conditions of the room but a good rule of thumb is to think of it as every ounce of Azuna covers 100 sq feet for up to 90 days.
For example a 2 oz. Azuna puck will last up to 90 days in a 200 sq ft room.
Conditions that could increase the dissipation rate include, but are not limited to:
- Being placed near or directly under a fan
- Being placed in a room with heavy cigarette odors
- Being placed in a room with heavy pet odors
What is the most effective way to use Azuna?
Azuna can be placed anywhere in a room as long as it is on a flat surface.
If you are using Azuna for the first time it is recommended that you uncap the product and use without the lid for the first 2-3 days to shock the environment. After that place the lid back on to slow overall evaporation and enjoy the clean fresh air Azuna will provide you with for the next 60-90 days.
Is it toxic? What if my cat/dog/child ingested some?
The Australian tea tree oil that Azuna uses is 100% natural and environmentally safe.
Research shows that tea tree oil is typically not toxic if it comes in to contact with the skin unless there is an underlying allergy.
If ingested orally it is recommended that you see a doctor, but Azuna’s products are formulated as a low concentrate gel so that it should not cause any long term issues.
If you have ingested Azuna please call (800) 222-1222
How will I know when it is time to replace?
Azuna will harden from its gel form as the bacteria is taken out of the air and into the gel. After it hardens it is still effective for up to 30 days before needing to refill.
Where is Azuna made?
Azuna is made and shipped out of Buffalo, NY. We are very proud to be able to make this amazing product in our hometown!
Does Azuna really help with mold?
It certainly does. For a demonstration visit our home page at www.azunafresh.com and scroll down and view the “Check Out The Azuna Difference!” video.
How do I open the Azuna puck?
Step 1: Unscrew lid and remove the inner seal
Step 2: Screw lid back on and peel off sticker
Step 3: Place in desired area and then get ready to breathe clean and clear air
How do I get a subscription for the “Whole Home Kit”?
Visit www.azunafresh.com/products/home-starter-kit and click the subscription button and input how often you would like to receive refills.
What are the advantages to the “Whole Home Kit”?
The Whole Home Kit provides you with enough of the Azuna tea tree gel to treat 4 rooms in your house for a year, which breaks down to a total cost of $8.25 per month, or $2.06 per room per month. If you purchase a subscription you will save an additional 20%.
Is Azuna just for homes? Is it strong enough for the workplace?
We could tell you about how well Azuna works in the workplace, but sometimes it’s best to hear from one of our satisfied customers.
“Thank you for providing my organization with Azuna antimicrobial products. From our initial test through using it today we have experienced the elimination of odors in resident care and other areas. It has been totally effective within odiferous soiled utility rooms, patient rooms with ostomy, urine, and body odors that permeated soft surfaces. Odor complaints have gone away thanks to the Azuna antimicrobial product. We also utilize the product in our shower rooms and the result has been a reduction or elimination of mold spores common to these spaces. Great product! Great results! We use it in each of our facilities with absolute satisfaction. Thanks!”
Bill K – Ocean Health
Can I combine a discount with a subscription for the Whole Home Kit?
No. With the subscription for the Whole Home Kit you are already receiving 20% discount so we do not offer any further incentives on the Whole Home Kit.
Where can I buy Azuna?
Today you can buy Azuna on our website, www.azunafresh.com, or on Amazon, www.amazon.com. We are in discussions with other websites and retail stores, so when those options become available we’ll be sure to update you.
How do I edit my subscription?
When I try to log into my account, my email address isn't recognized. Why?
After placing your first order, you will automatically receive an email from us asking you to activate your account. If you don't activate your account, your email won't be recognized. Be sure to allow emails from @azunafresh.com in your email provider, and check your spam folder if you don't see an activation email.
Can I cancel my subscription?
Yes! After you have purchased two orders from your subscription, we can cancel all future automated orders for you upon request!