We allow a short time window to make changes after your order is placed. Just open your order confirmation email and click “View or Edit your order.”

If the edit window hasn’t closed yet, you’ll be able to make adjustments right from there. If it has, or you need extra help, reach out to us at contact@azunafresh.com and our team will be happy to assist.

Subscribers may update or cancel their subscription (including product selection, quantity, shipping address, or billing information) at any time before an order confirmation is issued. Simply login to the Customer Portal.  

If there’s anything we can do to make things better, reach out to us at contact@azunafresh.com—we’d love to help! 💚

Scents are personal—and if something you ordered isn’t quite right, we get it. While we recommend waiting a full two weeks to see how Azuna works in your space, we offer a one-time money-back guarantee as long as a return is initiated within 30 days of your order’s arrival.

Opened it? No problem. Used it? Cool with us. All we ask is that you send back the items you’d like to return. We’ll send you a prepaid return label, and a $10 return shipping fee will be deducted
from your refund. If you’d like to keep part of your order, we’ll honor a partial refund, too

We’re always adding new products, and we’d love to see you again. Your air, and your satisfaction, are always our top priority.

Before you check out, be sure to confirm your shipping address.

Packages that are refused, returned to sender, or otherwise returned to Azuna without prior return authorization may be subject to a return-to-sender processing fee, which will be deducted from any refund due. Original shipping charges, if applicable, are non-refundable.